NDIS Choice and Control Supports

Get a clear understanding of National Disability Insurance Scheme (NDIS) Choice and Control supports which help you manage your plan funding, pay providers and keep track of your NDIS budget using a registered Plan Manager.

This page covers:

  • What Choice and Control means as an NDIS support category
  • How Plan Management works in practice
  • Who Plan Management may be helpful for
  • How to find a Plan Manager that suits your needs

If your NDIS plan includes Choice and Control funding, Care Decisions can help. We’ll compile and send a personalised shortlist of suitable Plan Managers, matched to what matters most to you.

What is Choice and Control Support Under the NDIS?

Choice and Control is an NDIS support category that refers to Plan Management.

Plan Management helps you manage the financial and administrative side of your NDIS plan. A registered Plan Manager pays your providers, tracks your budget, and helps you understand how your funding is being used.

Plan Management is designed to give you more flexibility and control, without the day-to-day burden of managing invoices and payments yourself.

Who Can Benefit from Choice and Control Support?

Choice and Control (Plan Management) may be helpful if you:

  • Want flexibility to use both registered and unregistered providers
  • Don’t want to manage invoices and payments yourself
  • Want help understanding how your NDIS budget is tracking
  • Feel overwhelmed by the financial side of your plan
  • Want more visibility over how your funding is being used

This support is available to any NDIS participant, regardless of disability type or support needs.

How Choice and Control Support Help With Day-to-Day Life

Plan Managers, through this support, provide practical, behind-the-scenes support that keeps your plan running smoothly. This includes:

  • Paying providers: Processing invoices on your behalf
  • Budget tracking: Helping you understand how much funding you have left
  • Using providers: Giving you flexibility to choose registered or unregistered providers
  • Plan clarity: Explaining what supports can be claimed under your plan
  • Reducing admin: Taking care of paperwork so you can focus on your life

Plan Managers do not choose providers for you, they support your decisions.

How Choice and Control Support is Funded Through the NDIS

Choice and Control funding sits within the Capacity Building budget of your NDIS plan.

This funding is:

  • Stated — allocated specifically for Plan Management
  • Separate from your other supports
  • Paid directly to the Plan Manager

Using a Plan Manager does not reduce funding available for your other supports.

Plan Management and choice of providers

One of the key benefits of Plan Management is increased flexibility.

If your plan is Plan Managed, you can:

  • Use registered and unregistered providers
  • Change providers more easily
  • Have invoices managed on your behalf

If your plan is NDIA-managed, you must use registered providers only. If it is Self-managed, you manage payments yourself.

How Care Decisions Helps You Choice and Control (Plan Management) Providers

Care Decisions is not a directory. We’re a free, provider-neutral service that helps people find qualified Behaviour Support providers matched to their needs, plan and location.

You’ll speak with a dedicated NDIS specialist who takes the time to understand what matters to you. For example:

  • Communication style and responsiveness
  • Experience with complex plans
  • Support with budget visibility and reporting

We then prepare a personalised shortlist of registered Plan Managers who are available and suited to your needs.

You stay in control of the decision, with clear options and no pressure to choose a particular provider.

How It Works

Finding the right NDIS provider shouldn’t be overwhelming. We make it easier by connecting you with dependable, available support services that meet your needs. Our FREE service takes the hassle out of the search. Here’s how it works.
Step 1

Let’s Get Started

Share your support needs, goals, location, and preferences with your dedicated NDIS matching specialist. We’ll help you find the right providers to suit your unique situation.
Step 2

Get a Tailored Provider Options Report

Our team of trained local NDIS support specialists create a personalised report, showing only NDIS providers who are available and matched to your specific requirements, location, and the type of support you’re looking for.
Step 3

Let Us Help You Make the Most of Your NDIS Plan

Once we have sent a list of options, providers will then be in touch. We’ll also help you understand how the NDIS works, how to get the most value from your allocated budget, and how to maximise the care and support available to you. We can also assist you in comparing provider pricing and service options.

Common Questions About Choice & Control Support Support

Is Choice and Control the same as the NDIS principle?

No. In this context, Choice and Control refers specifically to the Plan Management support category in your NDIS plan, not the broader principle of choice and control that guides the NDIS system.

Plan Managers handle the financial and administrative side of your plan. They can:

  • Pay providers on your behalf
  • Track your budget and spending
  • Explain what supports can be claimed

Reduce paperwork so you can focus on your life

They do not choose providers for you. You remain in control.

Can I change Plan Managers?

Plan Managers are usually registered NDIS providers, which ensures they meet quality and compliance standards. In some cases, participants may use unregistered Plan Managers if allowed under their plan. Your NDIS specialist can help clarify what’s right for you.

No. Plan Management is funded separately in your NDIS plan, so it does not reduce funding available for your other supports.

Yes. If your plan is Plan Managed, you can use both registered and unregistered providers, giving you more flexibility. Your Plan Manager will process invoices for any provider you choose.