Helping Families Find The Best-Matched NDIS Providers
Access your free customised List of NDIS providers matched to your unique needs.
Simplifying decisions that matter
Care Decisions is a fast, free and independent service that works with families in need of disability support services such as NDIS participants, to find the best matched NDIS providers.
Our NDIS Specialists are here to provide completely free support for participants and their nominees, helping match you with providers that align with your care needs and personal preferences. We take the stress out of the process so your family can make confident, informed decisions—at no cost to you.
From local providers to national networks, we connect you with the right options to keep your choice and control front and centre.
This means that our provider partners pay us for our support services, leaving you with no fee as a result.
Care Decisions is a fully guaranteed, 100% free service that removes the stress from navigating NDIS care, making the process easier and more manageable for families.
STEP 1
Tell us your preferences
Let us know all about your support needs and timeline using our simple and easy application process.
STEP 2
Receive a customised options list
We will then send you a completely tailored report of the best matched NDIS providers in your area based on your specified needs. You can decide which ones to shortlist.
STEP 3
Let us help with information to maximise your allocated budget
We help you understand how the NDIS system works, how to maximise the care and support available to you and compare pricing arrangements.
How we can help
Our NDIS System Support Services
Care Decisions offers a range of support services that can help you find the best matched NDIS providers in your area and navigate the NDIS care journey. We offer a consumer support guarantee for all of our services, and they are all 100% free.
Service for Families
Using our live database, our specialists provide families and nominees with a free customised report of the best matched NDIS providers.
Our specialists can filter providers by the type of care and supports required, support preferences, location and support categories – whether it is Core Supports, Assistance with Daily Life, or Assistance with Social & Community Participation.
Care Decisions also helps you compare and shortlist options, and provides helpful information resources, as well as NDIS guidance throughout the entire process.
Care decisions
Frequently Asked Questions
Do I pay for this service?
We understand that families and nominees may be concerned about the fee that Care Decisions charges being ‘passed on’ to them – either directly, or out of allocated NDIS funding.
The short answer is – no. Under Australian law, a provider cannot ‘pass on’ the fee we charge or increase their fees to compensate. They are also not permitted to ‘on charge’ for Care Decisions services through allocated NDIS funding.
Our partner providers
Care Decisions is a free service that works with a large range of disability care providers.
These include the full range of NDIS providers such as, for profit, not-for-profit and large national brands.
We work in partnership to ensure all service information is constantly updated.
Unlocking a faster care comparison & commencement process for you is our priority. We do this by helping providers establish whether or not they can cater to your specific care and support needs.
Privacy & Personal Information
Your designated NDIS system Specialist will need to gather some personal, and clinical information about the NDIS participant seeking care or support services.
Doing this helps us to facilitate a faster, stress-free provider matching process.
We gather this information and pass it on to suitable providers for you.
These services will then use the information provided to consider your care and support needs. This is done prior to advising us whether or not they have the ability to offer services to the NDIS participant, based on the support preferences advised. Our goal is to assist you to find the best possible fit from a range of providers.
Without this, you and your family could be required to provide the exact same information to different providers, multiple times, and often even in different formats. We help take the hassle out of the research process by doing it for you.
Our case management process is deliberately designed to be easy to use, as well as save you weeks of unnecessary stress.
Don’t worry, all of your personal information is kept private and confidential. All the information collected is securely held on our Australian-based servers, and is never used for any marketing or sales purposes.